Zeta Brent Education (ZBE), a leading Education Agency is interested in employing a Liaison Officer (Marketer) with 2-4yrs work experience in its Abuja Office.
Reporting to the Head of Marketing, s/he is to perform a variety of marketing duties including:
- Aggressively sell ZBE’s services and products to potential and existing clients
- Establish and maintain existing ZBE clients and potential client’s relationships.
- Identifying potential clients and strategic business partners.
- Conduct client surveys regularly and ensure service delivery is consistent and
- maintained at established standards.
- Identify and resolve client concerns (escalate as required).
- Investigate client complaints, determine source of issues and ensure corrective and preventive action is taken until complaints resolution.
- Planning, scheduling, and promoting marketing events, including seminars and fairs
- Assess potential client through detailed conversations and determine the appropriate school or course for client
- Pick a variety of Schools based on budget, proximity and other available parameters and market to the client.
- Regularly follow up on potential client at least every 48 hours
- Student admission and visa counselling
- Student conversion
- Represent all ZBE partner schools
- Oversee the completion of all relevant documents as required
- Ensure students are closely guided from start to finish
LIAISON OFFICER RESPONSIBILITIES
- Ensures admission process is completed promptly
- Manage Zeta Brent external customer relationships
- Provide information of required processes to new and existing clients
- Maintain existing relationships with customers
- Liaises with the relevant departments to facilitate their respective client processes
- Prompt response to school search and other related enquires
Interested applicants must have MARKETING EXPERIENCE and be RESIDENT IN ABUJA.
Proficiency in Microsoft Excel, Microsoft PowerPoint, and Microsoft Word IS A MUST.
- Experience working in an Education Agency, Travel Agency, or Administrative Firm will be an added advantage.
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