Loan Recovery And Monitoring Officer at Jofad Consulting

Jofad Consulting – Our client in the fInancial industry is currently looking at recruiting for the position of a Loan Recovery and Monitoring Officer

The ideal Candidate will be responsible for the following:

  • Monitors the credit portfolio and evaluate the risk of potential default while recommending recovery solutions
  • Provides daily/weekly collection/payment schedules to customers and the marketing team while ensuring prompt and timely repayments as per schedule
  • Identify and escalate repayment irregularities for further management action
  • Preparation of monthly portfolio report for Management decision
  • Preparation of weekly portfolio reports for credit review meetings
  • Compute weekly branch wide Portfolio at Risk (PAR) report including; product, individual and branch PAR analysis
  • Evaluate product performance through collection and data analysis
  • Provide weekly report on turnover on loan accounts
  • Maintain an effective trigger reporting system of credit impairments and propose corrective actions.
  • Provides support to the legal, recovery, marketing and compliance department on Non-performing loans
  • Call, visit and send periodic reminders to loan customers on scheduled repayments.
  • Conduct post disbursement spot checks on customers to confirm loan performance and utilization.
  • Monitoring defaulters’ repayments to stop recurrent non-compliance.
  • Maintain PAR level in compliance with CBN regulations
  • Follow up with account officers to reconcile payments received and real time transaction postings
  • Presentation of repayment cheques
  • Responsible for achieving monthly PAR target
  • Negotiate payment plans with defaulters

Job requirement

  • HND/BSc/ in any field
  • Minimum of 2 years banking experience in a credit monitoring/analysis role
  • Knowledge of banking operations, credit risk management, fraud management, Loan Recovery / Debt Management


  • Strong leadership and people management skills
  • Excellent interpersonal and communication skill
  • Excellent negotiation and persuasive skills
  • Administrative and managerial skills
  • Excellent verbal and written communication skills
  • Proficient in the use of MS Office suit
  • Excellent negotiation and persuasive skills
  • Ability to multi task and handle pressure


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